I was recently invited to speak to executives at the Retail Industry Leaders Association (RILA) about tech disruption in freight transportation. Following is a lightly edited excerpt from my presentation.
The premise of our survey was that disruption is real—it's happening. We asked a sanity question, “Do you agree?” At the close of the survey, we wrote, “We believe that disruption is creating new winners and losers. That people should look at their strategy, their sales, operations, IT. What do you think? What are you doing about it?”