In November, Steve, as a guest speaker at Gurobi Days in New York City, presented a project risk management framework. Following is a lightly edited excerpt from Q&A with practitioners in the audience.
Audience Member: You said a consulting group is brought in when things are not going well. Isn’t there another situation where things are actually going OK? The organization is doing fine but executives are convinced that they can get that two‑percent improvement and millions or billions of dollars in savings and benefits.